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Saturday, May 9, 2020

Karnataka govt mulls labour policy changes, increase overtime working hours

Labour Laws
The announcement was made after Labour Commissioner Captain Manaivannan held a meeting with industry representatives on Saturday.
Migrant workers at a construction site
Representation photo
After the Uttar Pradesh and the Madhya Pradesh governments brought in ordinances exempting industries from complying with most of the labour laws, Karnataka has also taken a step in this direction. On Saturday, Commissioner of the Labour Department, Captain Manivannan held a meeting with the Confederation of Indian Industries’ (CII) Karnataka wing and said, “Karnataka can do better than UP with its own brand of reforms.”  He also said that the government is mulling over increasing work hours of employees. In a video conference that lasted for an hour on Saturday, industry representatives requested the Karnataka government to reduce the minimum wage and also reduce benefits like the amount to be paid for health insurance and employee provident fund. Labour Department’s Commissioner Manivannan assured industry representatives that Chief Minister BS Yediyurappa had asked the department to look into increasing overtime paid working hours from 72 hours to 100 hours per annum. He said that the state cabinet will convene next week and discuss the issue of labour reforms. Captain Manivannan said that the industry representatives put in a request to reduce the minimum wage cap during the meeting on Saturday. He said that the government will not reduce minimum wages, instead it will put on hold an earlier notification which mandated for increase in minimum wages from April this year. This notification may be postponed by a few months depending on the economic situation. The change in norms is being termed as a move to drive more investment to “revive the economy”.  One of the requests put forth by the industry representatives was to not pay workers who did register work hours due to the lockdown. “If an employee lodges a complaint of non-payment or reduced payment of wages or retrenchment, the Labour Department will not issue a notice to the employer directly,” Captain Manivannan told TNM.  Yes. No notice will be issued. Instead reconciliation will be done first, thru the industry associations and the Tripartite Task Torce formed. Further action based on the recommendation of the committee. — Captain Manivannan (@mani1972ias) May 9, 2020 The department will first conduct an “oral and informal inquiry” and only if the employer is making profits will the employer be asked to pay the workers. “Employers’ Association will be contacted. If the Employers’ Association says that the employer has the money to pay employees, only then will action be taken,” Captain Manivannan added.  He further stated that reconciliation will be done first, through the industry associations and the Tripartite Task Force, which will be formed to address such issues. Further action will be based on the recommendations of the task force. He further stated that the state government will write to the Centre, asking it to allow reduction of benefits including insurance and provident fund. The All India Central Council of Trade Unions questioned the announcements made after the meeting. The trade union said that employees will not be able to function properly if labour laws are withdrawn.  “We hope that in the times of this pandemic, workers who are hit hard, will have more protection of their rights and not less. Loosening labour laws has never proved to kick start any economy. We hope ktk govt protects workers rights (sic),” the All India Central Council of Trade Unions said in a tweet.  “Dear CM sir, in a pandemic do you want to reduce the health coverage, social security of workers? Workers are already hit hard by COVID-19, no rich industrialist lost much wealth, but you want to make the poor poorer?” the AICCTU questioned.  We hope that in the times of this pandemic, workers who are hit hard, will have more protection of their rights @mani1972ias and not less. Loosening labour laws has never proved to kick start any economy. We hope ktk govt protects workers rights @BSYBJP @ShivaramHebbar sir 7/7 — AICCTU Karnataka (@aicctukar) May 9, 2020 Speaking to TNM, Maitreyi Krishnan, a member of AICCTU said that the only demand trade unions have is that employers pay workers for the time they did not go to the factories during the lockdown. “How will they survive? The Union government has issued an order stating that pay must not be deducted. This is a clear violation,” she added.  The Uttar Pradesh Temporary Exemption from Certain Labour Laws Ordinance, 2020, retains only three laws protecting the labour force in the state and allows industries to not comply with any other labour laws for a period of three years. The three laws which it retained in the ordinance include the Bonded Labour Act, 1976, Employee Compensation Act, 1923, and Building and Other Construction Workers’ Act, 1996.    
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For thousands of migrant workers in Bengaluru, a train ticket is like winning a lottery

Coronavirus
Irked by the apathy of the government authorities and private real estate companies, the workers want to escape to the comfort of their homes.
Photograph by Arun Dev
“We had made up our minds to walk or hitch a ride all the way home. We believed that we would find someone along the way who would help us,” Chandrabhushan Sahani says, speaking about the moment when he was preparing to start on his long journey by foot from Bengaluru to his home in Siddharthnagar district of Uttar Pradesh on Thursday.   But on the same day that the 24-year-old migrant construction worker started his 2,015 kilometre long journey on foot, the Karnataka government buckled under pressure from the public to reverse its decision and re-start train services for migrant workers.  Chandrabhushan was stopped at a checkpost and upon hearing the news of the trains re-starting, he decided to walk back to his residence in Amruthahalli in Bengaluru. But now, he is unsure about when he will get a train to head home.  “It has become like a lottery. Mila toh mila. Nahin mila toh nahin mila,” Chandrabhushan says.  Read: Karnataka govt restarts trains after outrage, but migrant workers are already walking home The decision to restart train services was announced after a case was filed in the Karnataka High Court by activists, and a public campaign was organised with many individuals and organisations writing to Chief Minister BS Yediyurappa to stop holding the workers hostage in the city. ‘The lottery’ Chandrabhushan’s comparison likening a train ticket home to a lottery ticket is not far-fetched. Nearly one lakh workers in Bengaluru have registered for tickets on these trains. And each train can only take 1,200 persons at a time. The Karnataka government is in touch with many states in northern and north-eastern India over arranging travel for migrant workers.  The proposal to transport the workers is sent by the Karnataka government to the recipient state government, and once the recipient government agrees, the Railways is intimated to arrange a train.  “For tomorrow (Saturday), they will let us know only after 6 pm (on Friday) about the states which have agreed to their proposal,” a Railways official says. Following this, divisional police officers in Bengaluru are informed about the train and are asked to collate a list of migrant workers in their division.  Train for migrant workers in Bengaluru on Friday after services were re-started. Identifying who is picked to travel The city police then have the role of identifying the workers who wish to go back home. The process is heavily dependent on the surveys of migrant workers prepared by the Bengaluru police and the applications submitted by migrant workers at various police stations in Bengaluru seeking to return home.  “We have lists of migrant workers residing in different areas, so we know where they are and we have their mobile numbers. Workers have also approached police stations and submitted applications by providing their details. We will contact them when trains are confirmed,” says a senior police official.  The workers who are contacted by the police are asked to pay the full ticket fares, including the bus fare to take them to the railway station. Though this may sound simple, the process is neither transparent nor a straightforward plan.  Photograph of the ticket charged for workers travelling to Bihar including bus and train fare In addition to the lists prepared by the Bengaluru police, the state government has asked workers to register themselves on the Seva Sindhu portal if they wish to return home.  But police officials in Bengaluru tasked with identifying migrant workers who wish to return home, say that they are not working based on the registrations made on the Seva Sindhu portal.  “Most workers are not tech savvy and the police department has not accessed the list of people who have registered through the Seva Sindhu portal,” adds the same police official. For instance, if a train to Jharkhand is confirmed by the state government, divisional police officials identify police stations where workers from Jharkhand have registered to go home. Workers from a select few police station limits are chosen by the police, taking into account the logistical factors of transporting the workers to the railway station.  “But within the police station limits, there is no priority order and those who registered themselves first may get to go home earlier than others. Exceptions are made only if someone is unwell or on humanitarian grounds,” the police official adds.  Migrant workers heading to Uttar Pradesh hitch a ride on a truck on National Highway 44 outside Bengaluru Two migrant workers and brothers - Niranjan Kumar Yadav, 18, and Vinod Yadav, 25 - who hail from Palamu in Jharkhand were given preference to leave by train on Friday night after officials were informed by a journalist that their 16-year-old sister had died earlier in the week. Bheemashankar Guled, DCP (Northeast), arranged for them to leave the city via a train leaving for Jharkhand.  However, there is no standard operating procedure and differences have emerged in the way this process is handled by different police stations.  Karnataka has requested for trains to nine states over the next week. On Friday, the South Western Railways confirmed that a total of four trains, including two trains to Uttar Pradesh, one train to Jharkhand and one train to Bihar, have left from Bengaluru and Kolar (42 km from the city).  Mass exodus of migrant workers Chandrabhushan was one of the hundreds of workers who decided to start walking on Thursday. He had Rs 300 in his pocket and a fully charged mobile phone when he set out but he is now back at his residence waiting for word on when he will be able to leave by train.  “We approached Amruthahalli police station and we were only told that we will get a call on our phone number. They have taken money from us, Rs 60,  for the form,” adds Chandrabhushan. He also says that his employer will only pay him when construction work resumes. Shivam Yadav, a migrant worker from Uttar Pradesh (pictured left) holds up his application form The decision by hundreds of migrant workers to walk back to their homes was due to the apathy they faced at the behest of private employers and government agencies.  As one senior police officer describes, “It is no longer an economical issue but an emotional one. Their cultural differences also have to be taken into account. We cannot reason with them any further and the state government has been forced to recognise that.” Since the start of the lockdown, the workers are grappling with hunger while living in unhygienic and cramped conditions, with 20 or more people in a room. Many were held captive within the construction sites or the shanties they lived in and were also not paid wages by many real estate and construction companies. ‘Lack of protection by the state’ The magnitude of the crisis is exacerbated by the fact that the state government was unaware of how many migrant workers were living in the city at the start of the lockdown.  Activist and advocate Vinay Sreenivasa says that the reverse migration among workers in India is a result of the failure of state governments in following due process and implementing  labour laws to ensure standard living conditions. “If Bengaluru is booming today,  it is because of the contributions of migrant workers. Our metro, our second runway, our IT parks were built by migrant workers. They continue to service the city just as security  guards, domestic workers, facilities staff, plumbers, carpenters etc. But the city never cared for them. Our lax compliance with the law, our neglect of these workers as fellow human beings has led us to where we are,” Vinay points out. He adds, “The provisions of the The Interstate Migrant Workmen (regulation of employment and conditions of service) Act 1979, mandates registration of establishments employing migrant workers, and this in turn mandates that they be given housing and adequate allowances. But these have not been followed. If indeed the law was followed, and the Labour Department had paid attention to violations, we wouldn't be in this position today.” Bengaluru migrant workers walking along the national highway on Thursday. A potential law and order situation The migrant workers are running out of patience with the system. In a metro construction site in Bommanahalli, there was minor violence reported on May 3 after the police were allegedly involved in a clash with migrant workers who were demanding wages, food and water. After the lockdown restrictions were eased on May 4, more incidents of unrest among workers have been reported in parts of the city.  In one such incident, workers who turned up at the Varthur Police Station asking for the status of their application to travel home, were dispersed aggressively by police officials.   In a migrant settlement in Konanakunte Cross in southern Bengaluru, workers reported that they were locked in by police officials who were not allowing them to step out.  Read: In a migrant settlement in Bengaluru, workers allege cops stop them from stepping out Migrant worker settlement at Konanakunte Cross, Bengaluru On Tuesday, a police inspector was injured as he was trying to persuade hundreds of workers gathered at the Bangalore International Exhibition Centre, off Tumkur Road, to return to their homes.  A senior police officer close to the Bengaluru Police Commissioner, says, “These events have left the police officials, who are already overworked, in a very tense situation.” He says that the city police had started a fresh survey of migrant workers’ settlements in the city after incidents of violence were reported elsewhere in the country during the first phase of the lockdown period. The police official claims, “The city police is the only one doing it (surveys of migrant worker settlements). Nobody in the government seems to be having any details on how many interstate migrant workers there are. This process started only when there was major tension in Surat and Mumbai during the lockdown and as a precautionary measure, the police decided to engage with workers.” He says that police officials were asked to reach out to migrant workers living in settlements in their respective police station limits. “But we cannot do a systematic job, as we are buried under a lot of other work including maintaining law and order. We tried to cover as many labour camps as possible and noted the names and numbers based on their state of origin,” he says. According to the survey by Bengaluru Police, around 1,86,000 migrant workers have registered in their database, and about 50% of all such persons want to return home. “We want to be with our families at this time. This is why we are walking even though our homes are so far away,” Chandrabhushan says. While he returned to his residence after he was stopped by the police in Yelahanka in north Bengaluru, many workers slipped through checkposts by climbing onto trucks heading in their direction, a mark of their desperation and defiance, and a sign that this crisis is far from abating. 
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Karnataka HC asks govt to act on harassment of migrant workers by employers

Court
A division Bench asked the state to formulate a ‘rational policy’ that takes care of ‘all categories of migrant workers’.
File photo of migrants protesting for trains
The Karnataka High Court on Friday directed the state government to attend to complaints from migrant workers who report being confined by their employers and not being permitted to return home. The court directed the state to ensure that migrant workers are not harassed in this fashion. The High Court issued the direction on Friday, in a petition filed by the All India Central Council of Trade Unions (AICCTU), seeking trains for migrants who wish to go back to their home states. A division Bench of Chief Justice Abhay Shreeniwas Oka and Justice BV Nagarathna asked the state to formulate a ‘rational policy’ that takes care of ‘all categories of migrant workers’. This includes migrant workers who may or may not be housed in shelters provided by their employers or the state government. “There has to be rational policy of the State Government laying down the manner in which all the migrant workers who wish to travel back to their home States can be allowed to travel back to their respective States,” the court’s order said. It added that the government should take into account workers who are not living in Bengaluru and arrange trains for them. The court stated, “If some migrant workers who are residing far away from the capital city desire to go back to their respective States and all the procedural formalities with the other States are completed, it follows that necessary arrangements for operation of Shramik Special Trains from different stations will have to be made.” The court asked the government to prepare for a scenario where, given the large number of migrant workers waiting to go back home, only some of them can be sent at any one time. “It is obvious that the policy will also deal with a situation where a large number of migrants are found to be eligible to travel to their respective States, but immediate arrangements can be made for transportation of only a few of them. In what manner those few will be selected is also a matter of policy decision of the State Government.” the court said. Noting the operation of Shramik Special Trains by the Indian Railways to transport migrants back to their home states, the High Court sought to know ‘in what manner the State is going to arrange for operation of special trains for the benefit of migrants.’ On AICCTU's submission that the migrants be permitted to travel with dignity, the court said, “We are sure that the State will consider this suggestion in the light of the fundamental rights available to the migrants like all other citizens.” The state government has been directed to place on record its policy on or before May 12 when the case will be considered next. TNM had previously reported that four hundred workers from various states including Bihar, Jharkhand and West Bengal, are locked in, at a labour camp in South Bengaluru, near Konanakunte Cross. The police were not allowing the workers to leave the colony on Thursday. The General Manager, Girish J had told TNM that the workers were just not being allowed to walk home, and would be allowed to leave when the trains were back on the table. The workers however say that they are still being locked up in the labour camp. According to sources, a majority of the total 400 workers at the labour camp at Konanakunte, run by JMC Projects, want to go back to their village. Read: In a migrant settlement in Bengaluru, workers allege cops stop them from stepping out They are agitating within the colony behind the locked gate, saying that they will not work, and that they will go home.   Migrants behind the locked gate are agitated, and are protesting. In this video they sent me, they are shouting, "we're not working, we're going home!" pic.twitter.com/VamoWq0jAx — Alithea Stephanie Mounika//ಅಲಿತ್ಯ ಮೌನಿಕಾ (@alitheasm) May 8, 2020   A similar situation has also been reported in other labour camps in Bengaluru. The Federal reported that more than 1,800 people were locked up in a labour camp on Nelamangala-Tumkur Road, near Peenya, on a construction project by three private firms. The workers had to jump over locked gates and fences to speak to the reporter. In another instance, a group of migrant workers living near Manyata Tech Park in North Bengaluru, who have been contracted for various construction activities including road laying and cement mixing, said that they were being held against their will. Sanjeev Kumar, one of the migrants who is held at the labour camp said, “They are not allowing us to go out of the labour camp. They are making us into slaves.”
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Bengaluru sees 7 murders in 3 days, police call it alcohol-induced violence

Crime
In the last six days, there have been 69 cases of assault and attempted murder linked to liquor consumption in the city.
Picture of officials inspecting the scene where a man died due to alcohol overdose
It has been six days since the liquor shops have opened up in Bengaluru and the city has seen a surge in murder, attempted murder and assault cases linked to alcohol-realated inebriation. The story was first reported by Deccan Herald. Seven people have been murdered within the last six days in cases linked to violence due to alcohol consumption. Except for one case, the police are yet to make arrests in six others. There were 33 cases of assault and 11 cases of attempted murder due to liquor-incduced violence on May 4 alone, according to data by the Bengaluru Police. Police say that there have been 69 cases of assault and attempted murder in the city in the last six days that were linked to liquor-induced violence. There have been two cases in which one person succumbed due to consumption of cheap liquor and another person died due to alcohol overdose.  “There had not been a single murder reported in Bengaluru during the lockdown period when there was a liquor ban,” DCP North Shashikumar told TNM.  On Monday, the north division police shot Prabhu Singh in Bagalagunte, while trying to apprehend him in connection with the murder of his brother Karan. Prabh and Karan were inebriated and allegedly fought over playing a video game. Prabhu allegedly stabbed Karan twice in his abdomen and once on his chest. Karan died in the hospital as he did not respond to treatment.  Jeevan Bhima Nagar Police say that on Monday, a 42-year-old man was brutally murdered by his friend within the Jeevan Bhima Nagar Police Station limits. The two friends had bought liquor in the evening and returned to the victim’s house. They allegedly had invited a few friends over. After the party concluded, the victim and one of his friends, who was still in his house, allegedly fought. The argument turned violent and the two men allegedly indulged in a fist fight. However, the man’s friend allegedly beat him to death.  On Tuesday, two murders occurred in the city. One in Kamakshipalya and another in Avalahalli. In Kamakshipalya, a 30-year-old man named Girish allegedly killed his friend Purushottam after getting drunk. Purushottam, a welder and his brother Devaraj had been to Girish’s house on Tuesday for a party as they had purchased alcohol. The trio got into an argument and the brothers allegedly beat up Girish. Their friends, who were also at the party, interfered and sent Purushottam and Devaraj home. However, Girish allegedly took a knife and went after Purushottam and allegedly stabbed him. Purushottam died at a nearby private hospital shortly.  In another incident on Tuesday, Vinay Kumar, a 32-year-old resident of Haracharahalli had fought with his friends Prashanth, Madhu and Raj Kumar on Monday over buying alcohol as the shops had opened. On Tuesday, the four men met at Avalahalli to play poker and were also drinking. At around 10.30 pm, the men allegedly got into an argument over the previous fight they had and the trio allegedly murdered Vinay Kumar at the graveyard where they were drinking and playing poker.  On Wednesday, two persons were murdered after drunken brawls in Bengaluru. One in RT Nagar, where a 50-year-old resident of Matadahalli Road in RT Nagar was allegedly murdered by two of his friends after a drunken argument. Kishore’s body was found in his house, with alcohol bottles strewn around. He had stab injuries on his abdomen and was lying in a pool of blood near his front door when his neighbours found him. According to the RT Nagar Police, Kishore and his friends Rajesh and Sujith were drinking at his residence. An argument broke out between friends and the duo allegedly murdered Kishore. The Ramamurthynagar Police said that another man was found murdered and the police suspect it was after a drunken brawl as there were signs of a party at the victim’s house.  On Wednesday, a 30-year-old man was bludgeoned to death and another man was injured in a fight between three friends at the Sangolli Rayanna Railway Station. The Upparpet Police are looking out for the suspects.  “In many of the attempted murder and assault cases too, the accused were inebriated. However, a further probe will reveal whether there were any other motives,” DCP Shashikumar said.   
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22 new COVID-19 cases in Bengaluru in 6 days, mainly from two wards in city

Coronavirus
Most of the new cases are connected to the Hogasandra and Padarayanapura clusters.
Representation photo/File photo by Prajwal Bhat
Over the last six days since the lockdown restrictions were eased in Bengaluru, which is a red zone, 22 new cases of COVID-19 have emerged. However, except for two, the remaining 20 cases were contacts of patients who had earlier tested positive.  Two of the biggest clusters of cases in the city are in Hogasandra and Padarayanapura with a total of 36 and 40 active cases reported respectively from these two wards so far. On Friday night, five contacts of patient zero in Hogasandra, P419, a daily-wage worker from Bihar, tested positive.  In Padarayanapura- a place with Tablighi Jamaat meet returnees- three more cases were reported on Saturday after the BBMP collected randomised samples of people in the ward. In addition, four contacts of a patient who was tested positive in Padarayanapura also tested positive. These include patients 762, 763, 773 and 774, all of whom were primary contacts of patient 454. Patient 454 was another person from Padarayanapura, who was tested positive during randomised tests.  Medical Education Minister Dr K Sudhakar directed the Health Department to take swab samples of all senior citizens in Padarayanapura. There are around 7,500 houses in the ward with around 40,000 people residing in Padarayanapura containment zone. Mobile kiosks will be set up in Padarayanapura to fast track sample collection. The testing laboratory at Kidwai Memorial Institute of Oncology will be used for testing these samples, the Health Department said.  The first positive case to be reported during the randomised testing was patient 454 on April 28. This was a 48-year-old asymptomatic man. On April 30, two more residents of Padarayanapura aged 20 and 28 tested positive after randomised testing. Since three cases had cropped up in a span of two days, Bruhat Bengaluru Mahanagara Palike identified five heavily populated streets in Padarayanapura and took samples from one random person in each street. With the increasing number of cases in the area, the BBMP has now decided to include people of all age groups for randomised testing. Prior to Friday, BBMP was conducting randomised tests only for those above 19 years of age.  Two additional cases were reported in Shivajinagar on Saturday. Patients 708 and 711, who are contacts of patient 653, a housekeeping staff at a private hospital in Shivajinagar, who tested positive for the novel coronavirus earlier. This takes the total number of cases in Shivajinagar to seven.  The two new cases reported this week include patients 654 and 701, both with Influenza-Like Illness.   
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Karnataka newlyweds allegedly fall to death while taking selfie near dam

Crime
The couple were on the way to the woman’s maternal home, but never arrived.
woman wearing silk saree and jewellery stands next to the husband wearing a four piece suit newly married couple
Image courtesy Prajavani
A newlywed couple from Hassan district, who had set out to go to the woman’s natal home in the district, never arrived. Their bodies were fished out of the Hemavati river by fishermen, and the police are investigating. The local police suspect that the couple – Krithika and Arthesh – were taking a selfie with the check dam in the background, and suddenly slipped, which led to their deaths. The local police had filed a missing persons’ complaint after the couple, who were supposed to go to the bride’s familial home, never arrived, and their phones were switched off. The newly married couple was out to go to the woman’s house in another village in Hassan when they apparently stopped to take a picture. The police found the groom’s motorcycle parked on the road on the way to her house. Local media also reported that the couple had just recently gotten married in March this year. The couple initially stayed in Bengaluru for work, but had returned to Hassan due to the lockdown in order to be with their families, Deccan Herald reported. A police official told Prajavani that this did not look like a case of suicide as the newlyweds had not reported fights or discord. Deaths due to selfies are not uncommon in India. In November last year, a young woman in Chennai was found dead after she and her fiancé were trying to take a picture near a step well, and instead, she fell into the well and died. Read: 23-year-old Chennai woman dies after falling into well while taking selfie Some studies have suggested that India has one of the highest numbers of selfie deaths.
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Bars in Bengaluru may look a little different the next time you see them

Food and beverage
When a business is built on community and social interaction, how do you operate amidst a global pandemic?
A group of people raise their glasses of beer at a bar.
The next time you’re able to walk into a bar in Bengaluru, things might look a bit different. You may not be greeted by a host at the entrance, or be handed a paper menu once you sit down. The stools at the bar, where people often crowd together to order a drink, may disappear. There will be far fewer people, and no more groups clustered together. If you walk in at 10 pm, you’ll be seated at a different section from the person who arrived at 7 pm to prevent cross-contamination through tables and chairs. You will almost certainly have to make a reservation. And of course, there will be hand sanitiser on the table.  These are some of the changes that bar and pub owners are considering once they’re allowed to reopen after the lockdown is lifted. Bars across the country have been shuttered for over a month, following a national lockdown announced by the Centre on March 24. Though India’s third lockdown stage, which has seen some ease in restrictions, is scheduled to end on May 17, it remains to be seen whether bars and pubs will be allowed to open their doors.  Around the world, eateries and pubs have taken a massive hit as the coronavirus pandemic has killed businesses that rely on social interaction. The Karnataka government announced on Friday that it was considering allowing certain bars and restaurants to sell alcohol at the maximum retail price amidst a deep economic downturn worsened by the lockdown. Liquor remains one of the highest revenue generators for the government, and after shops were allowed to open on Monday, the state has reported hundreds of crores in sales this week alone.   “It’s going to be very uncertain for the next few months,” said Sibi Venkataraju, a director at pH4 Food & Beverages, which runs Bengaluru pubs, Toit and Permit Room. “The whole restaurant industry will have to collaborate.”   Just as restaurants are mulling over small and big changes to create a safe environment for customers amidst the pandemic, bars and pubs are also looking to implement shifts in their daily operation, such as frequent sanitisation, contactless dining, impeccable hygiene standards and a reliance on technology to reduce human-to-human interaction.  However, maintaining crowds at pubs poses its own set of challenges as customers don’t remain seated all the time and unlike a sit-down restaurant, there isn’t already a physical space demarcated for them.  Sibi notes they will have to reevaluate everything from the valet system and front desk to billing, menu distribution and service to eliminate as many touch points as possible. However, it remains to be seen under what circumstances these businesses will be allowed to open. “We’re not sure what the evolving rules are going to be,” he said. “There’s no template unfortunately.” How bars may change The Food Safety and Standards Authority of India (FSSAI) has issued guidelines regarding the sanitation of service and kitchen areas, personal hygiene and protective gear for food handlers (like masks and gloves), social distancing, temperature checks, and more. Once they’re allowed to open, there may be further specific instructions for restaurant and bar operations, which may include a reduction in seat capacity.  Amit Roy, a founding partner at Shilton Hospitality, which runs Watson’s, a pub chain with locations in Bengaluru and Chennai, says it will be entirely up to the eatery to ensure that those guidelines are strictly followed, even if customers oppose them.   “Control is going to be a very, very important measure here,” he said. “Because at the end of the day, that’s our responsibility. We can’t blame it on the customer for violating any rules.” Staff training to ensure hygiene and food safety will be critical as well, said Pravesh Pandey, director of operations at Byg Brewski, which has locations in Hennur and Sarjapur, as well as Bob’s Bar, which has multiple locations in the city. They are also considering investing in COVID-19 tests so staff members can be regularly tested and surfaces can be examined for traces of contamination.  Many eateries, including Byg Brewski, are working to develop Standard Operating Procedures (SOP) to ensure that every part of the customer’s experience is considered in a post-lockdown situation.  “Every particular touchpoint of the customer, right from entry to exit, will be part of the SOP,” he said.   According to Pravesh, others measures they are planning to implement include removing stools from the main bar, relying on larger, non-air conditioned spaces (such as the location in Hennur) to encourage physical distancing and creating sections and time slots, “so there is no chance that somebody can reuse the same table and chairs.”  Byg Brewski’s nightclub Gylt will also remain closed for about a year or so. “Forget the days where on Saturdays you would see a long queue of people,” he said. “The nightclub model will not sustain.” When will people feel safe enough to go out? Even if major restrictions of the lockdown are lifted entirely, it’s likely that cities around the world will be maintaining physical and social distancing norms for the foreseeable future. So when do bar owners expect people to start dining out again?   “There are two lines of thought here. One is that people are going to be scared and not step out, and business is going to take a huge hit. Or like what happened with wine stores, which opened on Monday, people will throng outside for the first couple of days, just to get out,” Amit said. Pub-hopping and walk-ins are also expected to take a backseat, as more and more people will rely on reservation systems so they aren’t waiting around. “People do want to have a good time. But they will be careful in choosing their restaurants. They will come out to places that are more spacious, to bring their families and friends. They will take extremely high precautionary measures while stepping out,” Pravesh said.   Pravesh also believes that it’s important for the customer to see that the eatery is taking all precautions possible to ensure health safety, and that will help placate them. “I think it’s important to amplify what you’re doing to build that trust.”  Balance of bar and safety If you’re having a hard time imagining a bar that isn’t packed on a Friday night, not having to jostle through crowds for a drink, or even avoiding plans with large groups, bar owners can understand the quandary.  “It’s actually a Catch-22. At a bar, you want to socialise, but how do I tell you not to socialise?” Amit says. “If you’re heading to a bar, you don’t want to sit in a corner all by yourself. You’d rather drink at home then.”  However, as many have had to adapt to a new way of life during the pandemic, rules around bars will eventually become habitual as well.  ”Initially you are going to oppose it or you are going to miss the feeling,” Amit said, “But it’s a paradigm shift. And over time people are just going to start accepting it. It’s a new way of stepping out.” 
Body 2: 


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